The Hardware and Devices troubleshooter is a Windows built-in tool that can help troubleshoot the issues related to the hardware devices including the Razer mouse. Reset the Surface Calibration in Synapse. Hold down the left and right mouse buttons, and middle wheel at the same time for about 10 seconds. In this case, you need to reset the Surface Calibration. Sometimes, the Razer Naga stops moving randomly if the sensor of your mouse isn’t calibrated correctly. After that, you can check if the Razer mouse freezing issue still appears.
To do so, you just need to press the Left Toggle, Right Toggle, and the Scroll Wheel of your Razer mouse simultaneously for the next 5 seconds. Resetting the Razer Naga Chroma mouse can help fix the freezing, stopping, pr stuttering issues. If you have confirmed that there is not any hardware or connection issue, then the Razer Naga 2014 freezing could be caused by some software issues. For that, you can clean the mouser using alcohol and re-plug it after everything is dry. Clean the Razer Naga mouse: Sometimes the Razer Naga keeps freezing when some hairs or little items are stuck in the laser.Reconnect your wireless mouse: Keep your system running, and then unplug the USB wireless receiver and wait for about 10 seconds, and re-plug the receiver back into the mouse.Replace the battery: If you are using a wireless mouse, make sure that the battery has enough power and insert it into the mouse correctly.This could be because the port has more power available. Switch to a USB 2.0 port: Many users reported that the Razer mouse freezing issue gets solved after connecting the mouse to a USB 2.0 port.To avoid this situation, you can take some basic measures:
Sometimes the Razer mouse keeps freezing due to a lost connection or a faulty mouse.
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